Legal notice

This website is operated by Sydsam.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@sydsam.com

Phone: +1 857 259 6172

Business Address: 290 Concord Ave, Cambridge, Massachusetts 02138, United States

Website: sydsam.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.